business process transformation

• business process transformationThe Barnsley based REHAU fabricator has seen a surge in enquiries from installers and consumers in response to its ongoing advertising, PR and web campaign and these are being passed to its stockists and distributors nationwide. Managing Director Martin Nettleton says: “Last month, we saw a record number of interactions from our website as a result of our advertising and PR, with enquiries coming directly from the contact form online, via email and via calls into our customer service department. British Glass is organising a one-day seminar on funding for decarbonisation and energy efficiency work on Thursday 2 November (north of England, venue TBC) – which will be attended by British Glass members’ and non-members. “Historically, reducing emissions has simply meant financial penalties for industry – which creates conflict between government and business. But British Glass firmly believed that sectors which took advantage of this opportunity to influence government strategy stood to reduce costs, develop resilience on energy pricing and gain a competitive edge over businesses that didn’t become green economy leaders. Commenting on the recent renovations, Ms Stephens said: “I am absolutely delighted with the work that has been carried out and Dortech’s customer service and professional installation has been second to none.